Partners Blog
What's new @ Google? Tips and tools for agencies
Informed and industrious, volume 2
Friday, June 20, 2008
Seasonal dips happen in nearly every industry, and a slow quarter can be a great time to shift gears and take more time to fine-tune your clients' accounts. Read on for some of my top suggestions for making the most of a lull in traffic.
Test, test, test: Slow quarters are a great time to test and iterate.
Prepare for periods of peak traffic, like the Q4 retail season, by optimizing now. Test new ad groups, clean up keyword lists, and get in front of new audiences with
content network
campaigns.
Try products like Google's
Website Optimizer
to find the most optimal website design or
Google Analytics
to gain insight into how users interact with your site.
Be prepared: By staying on top of industry news and trends, you'll know when slow periods are ahead and you can plan accordingly.
Forecast quarterly budgets and make sure you've allocated your resources correctly.
When creating the industry calendar that I described
last time
, highlight periods of potential slow growth. Develop a plan for those weeks or months to make sure that you're using the time to improve campaign performance.
Room to grow: Review your client's account and focus on areas that may have growth prospects.
For example, if your client offers a variety of loan types, you may find that consumers are currently expressing more interest in student loans than they are in home loans.
Use
Google Trends
to help you identify markets that are expanding based on search volume.
Interest now can mean sales later: Examine the buying cycle.
In some industries, like business-to-business tech purchasing, the buying cycle is long, and has a predictable yearly cycle. Even if customers aren't converting on their clicks immediately, they may be doing research in order to plan for future purchases. Target these prospective consumers with non-branded search keywords and content network campaigns so they know where to turn when they're ready to buy.
Posted by Vivek Tata, Google Industry Analyst
New Tech B2B Industry Newsletter
Wednesday, June 18, 2008
Whether you have clients selling Tech B2B products and services or you're just interested in gaining traffic in new markets, in the latest edition of the
Tech B2B Industry Newsletter
, you'll find information that can help. We provide tips on reaching more customers, product solutions to anticipate and track who your customers are, and detailed information to help you run successful campaigns. For example, how can the information contained in
Google Trends
help you optimize your account?
Take a look to find out, and if you'd like to receive this newsletter in the future, let us know at techbtob-newsletter@google.com.
Posted by Cathy Bishop, Creative Team
Optimization 101, Part 2 in a series
Monday, June 16, 2008
In our last
blog post
, we recommended using negative keywords for your content network campaigns to help improve your targeting. We got a number of questions asking for more details, so we're taking a deeper look into that topic here, using the example of a client selling gourmet chocolate gift boxes.
Use negative keywords at the ad group and campaign level, as appropriate. If you have negative keywords that apply to all your ad groups within a content campaign, save time by
adding them
at the campaign level.
Get ideas for negative keywords from the
Keyword Tool
. For example, if you enter chocolates in the Keyword Tool, you'll see a number of related concepts. Select your negative keywords based on the traffic you're interested in excluding. In this case, you may not want to appear on pages related to the LG chocolate phone, chocolate Labrador dogs, or the books and movies
Charlie and the Chocolate Factory
and
Like Water for Chocolate
. Add these terms as negative keywords to help target your ads.
Keep in mind that users are browsing content network websites rather than searching for specific terms, so you can still receive relevant traffic from sites that aren't directly related to your product or service. You may want your gourmet chocolate ads to show on sites for other gourmet foods, desserts, or gifts, so choose your negative keywords accordingly.
Posted by Danh Ly, Thu Nguyen, and Alice Lin, Optimization Specialists
Informed and industrious
Wednesday, June 11, 2008
Posted by Vivek Tata, Industry Analyst
For an online advertising campaign, major industry news events can be great sources of targeted traffic - if you've planned ahead. For example, when Microsoft released its new Vista OS last year, it affected hardware and software manufacturers, retail stores, and of course, web traffic. Products with the global impact of Vista aren't released every day, but every industry has its major news events such as mergers, conferences, and launches.
Even if your clients aren't at the center of these big events, it's still likely their business will be impacted. Here are some free Google products and tips that can help you stay up-to-date on industry happenings and take advantage of the buzz:
Subscribe to
Google News Alerts
.
You can define a set of queries that will trigger an alert if a related news story appears, so you can keep track of a wide variety of topics without spending your whole day reading the paper.
Set up a
Google Reader
feed.
Read up on industry news frequently to make sure you're on top of potential traffic surges. Blogs that track industry rumors can be a good place to start: for weeks before the official announcement of the Apple iPhone, technology blogs like Engadget were posting the latest buzz about Apple's secret new phone.
Create a
Google Calendar
listing major conferences and expos in your industry.
For technology-oriented retailers, for example, that would include major events like MacWorld and the Consumer Electronics show. With Google Calendar, you can customize and share your calendar with your co-workers.
Plan your budget allocation around upcoming events.
When a big event comes, you don't want your campaigns to miss out on all the targeted traffic.
Use your ad creatives to respond to market trends.
Another advantage of being in the know is using advertising to proactively address industry announcements. For example, if your client's competitor is releasing a new version of a product, you can have ad text ready that highlights the advantages of your client's offerings.
Content Network Success Profile: Murad skincare
Tuesday, June 10, 2008
Posted by Cathy Bishop, Creative Team
Problem:
Skincare company Murad had used AdWords to advertise on Google's search network for years with strong results. However, after finding that sales growth for one of their product lines had hit a ceiling, Murad was challenged with reaching new customers while keeping acquisition costs low.
Solution:
Murad partnered with Internet marketing agency WebMetro, who recommended using
Google's content network
to increase their ads' visibility and boost product sales. Using
Placement Performance Reports
(PPR), WebMetro was able to identify which sites were performing well and adjust their bids accordingly.
Results:
WebMetro increased Murad's sales by 15% and lowered their overall cost per acquisition by 13% through advertising on the content network.
If you're looking for additional traffic for your clients or are interested in learning more about Murad and WebMetro's success,
read the full story
for details.
AdWords Editor 6.0: Get the scoop
Thursday, June 5, 2008
Posted by Kerrie Lenhart, Product Specialist Team
Version 6.0 of
AdWords Editor
launched today and we wanted to make sure you're up to date on the changes. Check the
release notes
for the full details, but here's a quick summary and some important reminders:
New bulk editing tools:
Spell check, append text, and drag and drop ad groups within the tree view.
Account statistics features:
Export performance statistics to CSV, update minimum CPC bids, and experience improved downloading of account performance data.
Compatibility with AdWords features:
Version 6.0 now supports CPC placement targeting and certain functions with Conversion Optimizer campaigns.
Remember to
export an archive
of your account before you upgrade in order to preserve comments and unposted changes. After you've installed version 6.0,
download your account
and then
import the archive file
.
If you'd like more information on the changes, be sure to attend our advanced AdWords Editor
webinar
on June 10 for full details on version 6.0, and join the
AdWords Editor forum
to stay up to date on future announcements.
Tech B2C Industry Newsletter
Tuesday, June 3, 2008
Posted by Ashley Kibler, Creative Team
Do your clients sell software, consumer electronics, digital content, or telecommunications products or services? If so, the latest issue of the AdWords Tech B2C Industry Newsletter is for you.
You'll find tips on selling gifts for Dads and Grads, and an overview of how Google Audio Ads can work for your Tech B2C clients. Mischa, one of our optimization specialists, shares his advice on maintaining a tidy keyword list using AdWords Editor. We also feature a joint study from Google and comScore, which focuses on people who purchased TVs, computers, and digital cameras to reveal how online resources and search affect purchase decisions (see sample below).
If you'd like to receive this newsletter in the future, let us know by sending an email to techb2c-newsletter@google.com.
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